Chasing eats your evenings
Checking who has paid, working out what's overdue and writing reminder after reminder is slow work that keeps getting pushed to "later".
Singapore-based · For small businesses
Polite invoice reminders go out on time, from your own email address, in your own words, with a one-tap WhatsApp draft for each. We set it up and look after it, so you can get back to running your business.
The problem
Checking who has paid, working out what's overdue and writing reminder after reminder is slow work that keeps getting pushed to "later".
Nobody wants to nag a good customer. So reminders go out late, or not at all, and "30 days" quietly turns into 60.
Late payments mean you cover salaries, rent and suppliers out of your own pocket while money you've earned sits with someone else.
How it works
Each customer gets each reminder only once. As soon as an invoice is marked paid, reminders for it stop.
A simple spreadsheet or an export from your accounting software. No new system for your team. Every morning the system checks which invoices need a nudge.
Friendly first, firmer later. Stages and timing can be adjusted to suit your payment terms.
Emails go out from your own business address, so replies come straight to you. For each reminder you also get a ready-made WhatsApp message: one tap to open, you press send.
What was collected, what's still outstanding by age, your top late payers and who needs a personal call. You also get a short weekly list of who still owes you.
Getting started takes 1–3 weeks
What's included
We work from a spreadsheet or an export from your accounting software. No new system for your team.
Reminders come from your business address, so replies go straight to you. We never contact your customers in our name.
Four reminder messages, written with you and approved by you before anything is sent.
A ready-to-send WhatsApp message with a click-to-send link for each reminder. You press send, so it's always your call.
Total owed, what's overdue by age, your top late payers and who needs a personal call.
Long-overdue invoices are handed to you rather than getting another automatic email.
The system starts in a safe test mode where nothing is sent. Sending is only switched on after your written OK.
We keep it running, adjust messages and fix issues. You mark invoices paid (or tell us) and we handle the rest.
Pricing
A one-time setup fee plus a monthly fee. The exact quote depends on how many invoices you send, where your invoice list lives and how much customisation you need. You get a fixed quote after the free call.
One-time setup
from S$300
Typically S$300–800
Monthly
from S$150/month
Typically S$150–400/month
First 3 clients: 50% off setup. We're just starting out. Our first pilot is with a family business and we'll only publish results once we have real ones. In return for the discount, founding clients agree to give honest feedback and, if they're happy, let us share anonymised before/after results.
Setup includes
Monthly includes
Pilot pricing These are early prices while we take on our first clients, and they may change later. Prices exclude any third-party costs such as a paid email account, if you need one.
FAQ
Your customers' names, emails and phone numbers are personal data under Singapore's Personal Data Protection Act (PDPA). We handle them like this:
You remain responsible for being allowed to contact your customers about money they owe you (for example, an existing business relationship). Reminders are about the invoice only, never marketing. We're not lawyers, so if you're unsure, check the PDPC's guidance or ask your adviser.
From your business. Emails go out from your own email account (ideally a dedicated address like accounts@yourcompany) using a separate app password that you can cancel at any time. Customers reply to you directly. We never message your customers in our own name.
No, and we'd rather say so upfront. For each reminder we prepare the WhatsApp message and a one-tap link. You (or your staff) open it and press send. Fully automatic WhatsApp needs the official WhatsApp Business API, which comes with extra cost and approval steps. If enough clients want it, we may offer it later.
You mark the invoice as paid in the shared invoice list, or just message us and we'll update it. Reminders for that invoice stop. The system doesn't read your bank account, so keeping "paid" up to date is the one thing we need from you.
Each customer gets at most four short, polite messages per invoice, in wording you've approved. At 30 days overdue the system stops and flags the invoice for you to handle personally, because that's when a call works better than another email.
No. We work from your invoice list, either a shared spreadsheet or an export from your accounting software. Some accounting software has built-in reminders. If yours already works well for you, we'll tell you on the call.
Yes. It's a month-to-month plan with no lock-in contract. Tell us before your next billing date and we'll stop the reminders, disconnect from your email and hand back or delete your data. The setup fee covers work already done and isn't refundable once you've gone live.
Usually 1–3 weeks from the first call, most of which is the test run where you check the messages. How fast it goes mainly depends on how quickly we can get your invoice list and email access sorted.
Free 15-minute call
No hard sell. You'll leave knowing whether automated reminders make sense for you and what it would cost.
Calls are usually on weekday evenings or weekends. Or email hello@seikumi.com